RazorHead Performance Polo

📦 Shipping & Order Tracking Details

🛠️ Processing & Production Times

• “Ready-to-Ship” items will be shipped same day (if ordered before 12:00PM CST)
• Razor Bags with RZ3+™ are made-to-order.
• Orders enter the manufacturing queue the next business day after purchase.
• Production time is typically 1-5 business days, depending on order volume.

📦 Estimated Shipping Times

• USA: 3-5 business days after shipment.
• Canada: 7-14 business days after shipment.

🇨🇦 Important Information for Canadian Customers

• Duties and Taxes: All shipments imported into Canada are subject to duties and taxes assessment by the Canada Border Services Agency (CBSA). The duty rate varies depending on the type of product and the country where it was manufactured. The amount of duties and taxes for an item primarily depends on the item’s value in Canadian dollars and the purpose for the shipment. 
• Customer Responsibility: Customers residing in Canada are responsible for all applicable duties and taxes, which are not included in the shipping price.
  

📍 Order Tracking & Shipping Confirmations

• Shipping Confirmation: Once your order has shipped, you will receive an automated email confirmation with a tracking number.

• Email Notifications: If you do not see your confirmation, please check your Spam or Promotions folder.

• Order Tracking: Track your order in real-time through the tracking link provided in your email..

🚀 Need assistance? If you have any questions about your order status or tracking, feel free to contact us!

The best and only way we recommend is to simply throw your bags. Check out our Blog for more info

Hand wash, air dry, and avoid all those internet fads, or you might find you ruined your bags, stretched out the seams, and voided your warranty.

All sales are final.

Exchange / Return - To ensure customers receive only brand new bags, typically we do not allow any bags to return to our shop once we ship them out.

Razor Bags will not accept returns without prior authorization. Refunds will be given in the form of store credit. If a return is authorized, there will be a 15% restocking fee for all products and Buyer is responsible for all return shipping costs. Unauthorized returns (Forced Returns) will result in forfeiture of the item and any associated costs or fees. Forced Returns = No Refund.

Buyers must contact us regarding any issues with their order. Customized items and Cornhole bags or Boards are final sale and cannot be returned.

If an exchanged is approved, the quickest way to ensure you get what you want is to return the item you have and place a separate order for the new item once the return is accepted. If an exchange is authorized, there will be a 15% restocking fee for all products and Buyer is responsible for all return shipping costs.

Orders cannot be canceled once you have received tracking information.